Concentrix in Barcelona is seeking an experienced Program Manager to lead a team of Team Leaders and ensure operational excellence across client programs. You will monitor SLAs, drive forecasting and budgeting, and build strong relationships with client partners to ensure delivery meets expectations.
You will collaborate with Training, HR, Quality, WFM, and Talent Acquisition to identify opportunities for improvements and coach your team to achieve high performance in a fast-paced environment.
📌 Program Manager, Barcelona: Lead Teams
🏢 Talantir
📍 Barcelona
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