Help us use technology to make a big green dent in the universe Kraken powers some of the most innovative integral developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Kraken Customer

What we do

build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it

future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

We’re revolutionising the utilities industry and are excited about how Kraken can transform both the customer experience and operational efficiency for our clients.

By prioritising customer satisfaction and cost competitiveness, we believe Kraken is not just the best solution for businesses, but also a powerful tool in addressing the climate crisis.

Product Manager role

We’re seeking a hands‑on Product Manager to join our Product Journeys team within Kraken, delivering an industry‑leading experience for our clients. You’ll tackle complex challenges and create products that enable our customers to easily change tariffs for their supply points.



This is an essential capability for the retail energy sector, where we’re looking to further empower our clients to deal with compliance and exception handling across the world. Long term, you and the team will participate in redefining Journeys as a whole for Kraken Customer (alongside two other Journey teams) and challenge the expectations with which they’ve been built thus far. There are currently 5 developers in the team, as well as a tech lead and interim PM; they are spread between European and Japanese timezones.

What you'll do

- Collaborate with cross-functional teams: You’ll gather requirements and translate them into tasks for developers, ensuring smooth collaboration with designers, developers, and stakeholding teams.
- Help the team achieve business impact: Discover the outcomes and opportunities that the team can influence; translate them into a data‑driven prioritization process.
- Manage and prioritise needs: Work closely with stakeholders and developers to align requirements with the team’s broader strategy. You’ll help scope out new features, plan iterations and drive product development that maximises customer value.
- Drive innovation: Think strategically about client‑facing tools, helping empower users through self‑service features and continuously improving their experience.
- Own the process: From gathering feedback to reporting on project progress,



you’ll be responsible for the full product lifecycle, driving high‑impact initiatives that support our mission.
- Adapt and solve problems: In a fast‑paced environment, you’ll be expected to make quick decisions, recognizing what needs attention now and what can wait, while ensuring long‑term success.

What you’ll have

- Passion for customers: You care deeply about delivering exceptional experiences to end users and are driven to make a positive impact on their lives.
- You have excellent customer interviews / experiments skills.
- Be data-informed: You’re able to draw on complex reports to make better informed decisions for your products. Skills with a data analytics language would be a big plus.
- Communication excellence and team player: You’re a natural communicator, able to collaborate effectively with technical and non-technical teams; as well as work with global teams spread all over the world. Fluency in English is required.
- Strong stakeholder management and negotiation skills, with the ability to balance many competing demands and influence decision‑making at all levels of the organisation; and keeping communications transparent all the way through.
- Strategic and hands‑on thinking: Whether it's working on a high‑level product strategy or rolling up your sleeves to execute a feature, you’re adaptable and thrive in a dynamic environment.
- Technological curiosity: While deep technical knowledge isn’t essential, familiarity with development processes and tools like Asana, Notion, Miro will help you to hit the ground running.
- Energy sector insight: While not mandatory, prior experience in the energy industry would

📌 Product Manager (Valencia)
🏢 Talantir
📍 Valencia