Ingram Micro in Santander, Spain, is seeking a Senior Technical Support Engineer to act as the technical authority for complex customer challenges across Azure, AWS, and ERP-integrated environments. You will own escalations, lead incident response, and drive root cause analysis. You will collaborate with Engineering, Product, ERP, and vendor teams, troubleshoot ERP/SAP integrations, and mentor junior engineers while improving support processes. #J-18808-Ljbffr