1. Employee Life Cycle Management
* Manage core HR processes including onboarding, transfer, termination, and contract signing/renewal for assigned countries.
* Maintain employee records,

working hours
, and leave data to ensure accuracy, compliance, and timeliness.
* Optimize employee data governance to improve data quality and consistency.
* Support annual audits and compliance checks in line with local labor laws and company policies. 2. Employee Benefits Administration
* Administer employee benefit programs including commercial insurance, supplemental medical plans, and annual health checks.
* Coordinate with vendors, verify invoices, and manage cost allocation to ensure accuracy and compliance.
* Review and optimize benefit policies based on employee feedback to enhance satisfaction and engagement. 3. HR Inquiry & Service Support
* Act as the first-line HR SSC contact,



responding promptly to employee inquiries via DingTalk, phone, ticketing system, or onsite support.
* Provide accurate HR policy interpretation and process guidance to ensure a consistent employee experience.
* Maintain and update the FAQ knowledge base to improve efficiency and reduce response time. 4. Data & Process Optimization
* Identify and implement process and system improvement opportunities to enhance automation and digitalization.
* Maintain and update HR module SOP documentation to ensure process standardization and compliance.
* Participate in key digital HR projects, including Hi HR system and payroll submission automation.
* Deliver regular HR reports and analytics to support business decision-making.

📌 Human Resources Coordinator (Madrid)
🏢 Talantir
📍 Madrid