About the role
Would you like to live in Málaga and work in customer service in Norwegian? Our client is looking for Norwegian-speaking agents to join its Flex Team. The team steps in wherever support is needed most across several projects. You won’t be tied to a single project. Your days will vary, and you’ll get to know a range of products and industries. Projects you may work on include:
* Smartwatches for children: support for a smartwatch and mobile service brand
* EV charging: helping customers with charging boxes, charging, apps and troubleshooting
* Other Nordic projects as needs change Responsibilities
* Handle customer enquiries by phone, email and chat
* Troubleshoot and resolve technical and administrative issues
* Document cases and follow up with customers
* Switch between projects as the team needs and get up to speed quickly on new products
* Help keep customer satisfaction and service quality high What we’re looking for
* Fluent Norwegian, spoken and written
* Flexibility and a willingness to work varying hours, e.g. days, evenings and some weekends as scheduled
* A quick learner who enjoys switching between tasks and projects
* A solution-oriented, service-minded person who stays calm under pressure
* Comfortable with computers. An interest in technology is a plus.
* Customer service experience is an advantage but not required
* Knowledge of Norwegian is considered an advantage.
What we offer
* Permanent position with a Spanish contract
* Paid onboarding and training for each project
* An international workplace with Nordic colleagues
* Life by the Mediterranean with 300+ days of sunshine a year #J-18808-Ljbffr
📌 Norwegian Customer Support (Málaga)
🏢 Top Jobs Abroad
📍 Málaga
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