Customer Care App (Barcelona)

Customer Care App (Barcelona)

26 oct
|
bsport
|
Barcelona

26 oct

bsport

Barcelona

At bsport we empower the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our platform enables our partners to manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.

Join bsport at one of the most exciting stages of its journey: backed by €30 million in funding, the company is accelerating its international expansion and redefining the future of fitness and wellness tech.

The role

You’ll provide expert, client-facing support to partners using their branded mobile apps. You’ll troubleshoot and resolve complex issues that Level 1 support cannot solve, communicate solutions clearly in writing, and follow up proactively until partners confirm everything is working as expected.

As part of the Customer Experience Branded App team, you’ll contribute to building, publishing, and maintaining branded mobile apps, ensuring a smooth, reliable experience for every partner.

What you will own

1. Partner inquiries escalated by Level 1 (Intercom and email)

- Specialised support on live branded apps.

- Troubleshooting Google Developer

📌 Customer Care App (Barcelona)
🏢 bsport
📍 Barcelona

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Recibe por email las nuevas ofertas de trabajo para: customer care app (barcelona) / barcelona