French Speaking Fitbit Customer Support Specialist About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite general talent with world-class organizations. As a leader in European recruitment and BPO solutions, we pride ourselves on matching top-tier candidates with life-changing professional opportunities.

Job Overview

We are currently sourcing exceptional talent for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This is a unique opportunity to join the thriving Fitness & Wellness industry, where your passion for health technology will directly impact users across the French-speaking market.

Key Responsibilities

- Provide high-quality technical support to customers regarding Fitbit wearable devices and integrated wellness software.

- Champion the Fitness & Wellness industry by assisting users in optimizing their fitness tracking and health monitoring experience.

- Resolve troubleshooting queries via phone, email, and live chat with precision and a customer-centric approach.

- Educate users on the latest fitness features, goal setting, and data synchronization to ensure brand loyalty.





- Maintain accurate logs of customer interactions while adhering to quality and data privacy standards.

- Collaborate with cross-functional teams to resolve complex hardware or software challenges within the fitness ecosystem.

- Contribute to the success of one of the most exciting French-speaking jobs currently available in the region.

- Native or fluent French (spoken and written) is mandatory for this role.

- Valid EU passport or a valid work permit for Bulgaria.

- A genuine passion for the Fitness & Wellness industry and interest in wearable technology.

- Strong communication skills with a flair for problem-solving and technical empathy.

- Ability to relocate to Sofia for this on-site French Speaking Fitbit Customer Support Specialist position in Bulgaria.

What We Offer

- Competitive Monthly Salary that exceeds industry averages for jobs in Bulgaria.
- Fully Paid Training to ensure you become an expert in Fitness & Wellness product support.
- Comprehensive Health Insurance and wellness benefits.
- Fully Paid Relocation Package (flight,

📌 French Speaking Fitbit Customer Support Specialist (Pamplona)
🏢 Mercier Consultancy Group
📍 Pamplona