26 oct
|
SLS Hotels
|
Madrid
Company Description SLS Residences Infantas Madrid brings a new way of living to the heart of Madrid’s Justicia neighbourhood. Set within a 1920s neo-Baroque landmark, this very first standalone residence by the brand in Spain will unveil a bold, refined and sensory world where our guests take centre stage.
Comprising 33 exclusive residences , it offers residents the intimacy of an exceptional home, paired with a complete range of services that are as exclusive as they are iconic, from dining spaces, wellness facilities and bespoke services to our residents‑only Social House . As General Manager of SLS Residences Infantas Madrid , you will lead the opening and day‑to‑day success of our first standalone SLS residence in Spain. You oversee every stage of the residential experience, from handover and welcome to daily living, community integration and long‑term homeowner satisfaction.
You bring SLS service promise to life through clear procedures, elevated standards, and thoughtful training, and ensure a consistently distinctive and anticipatory homeowner experience.
Own financial performance. With your Director of Finance, you manage budgets, control costs, optimise resources and monitor performance with a sharp commercial mindset, while always protecting service excellence and homeowner satisfaction.
You make sure to align with local regulations and brand expectations, you guarantee the peace of mind for residents.
Create meaningful local connections & bring the community to life. You act as an ambassador of the residence within Madrid, you curate exclusive local partnerships and bespoke lifestyle offerings to enrich residents everyday living, foster connection,
and express the unique energy of SLS living.
A proven ability to deliver elevated, intuitive and highly personalized service, with a strong track record of building trusted relationships with high‑net‑worth homeowners and residents.
~ Strong financial acumen, with experience managing budgets, forecasting performance, optimizing resources and driving operational excellence within a luxury environment.
~ Strong command of property management systems, CRM platforms and Microsoft Office, with the agility to navigate both operational detail and strategic oversight.
~ Good knowledge of the local luxury market, including resident expectations, premium service providers and the competitive landscape shaping high‑end living in Madrid.
~ Sound understanding of HOA governance, residential compliance and the legal frameworks that support seamless and well‑managed community living.
~ Strong project management capabilities, with the ability to lead complex initiatives, balance multiple stakeholders and bring ambitious openings or enhancements to life with precision.
~ Multilingual skills are a distinct advantage, reflecting the international profile of the resident community.
~ Command the stage at SLS Madrid, where five‑star hospitality meets audacious creativity.
General growth opportunities, and the prestige of leading within Ennismore and Accor.
Indulge in lavish perks, with exclusive access and benefits across our portfolio of iconic brands.
SLS is part of Ennismore , a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder‑built brands with purpose at their heart.
📌 General Manager - Food Brand (Madrid)
🏢 SLS Hotels
📍 Madrid