About the Role

Our client, a reputable property management company, is seeking a dedicated and proactive Property Manager to oversee a portfolio of residential properties in Queenstown, Eastern Cape . This role is essential for ensuring the efficient operation, maintenance, and tenant satisfaction across all managed units. The successful candidate will be responsible for day-to-day management, including rent collection, tenant relations, maintenance coordination, and lease administration. A strong understanding of the Queenstown residential property market, excellent communication skills, and a commitment to providing exceptional service are paramount. This position offers a fantastic opportunity to manage a diverse portfolio within a stable market and contribute to the success of our client's operations in the Eastern Cape .

Key Responsibilities

- Oversee the daily operations of a portfolio of residential properties in Queenstown .
- Manage tenant relations, addressing inquiries, concerns, and resolving disputes effectively.
- Coordinate and oversee property maintenance, repairs, and renovations, ensuring timely and cost-effective completion.
- Manage the leasing process, including property viewings, tenant screening, lease preparation, and move-ins/move-outs.
- Ensure timely rent collection and enforce lease terms and conditions.
- Conduct regular property inspections to ensure properties are well-maintained and compliant with safety standards.
- Prepare monthly financial reports, including rent rolls, expense statements, and budget variance analysis.
- Liaise with vendors, contractors,



and service providers to ensure quality and cost-effectiveness.
- Maintain accurate property records and tenant information.
- Ensure compliance with all relevant landlord-tenant laws and regulations in the Eastern Cape .

Requirements

- High school diploma or equivalent; a certificate or diploma in Property Management or a related field is advantageous.
- Minimum of 3-5 years of experience in residential property management.
- Demonstrated experience in tenant relations, leasing, and maintenance coordination.
- Good understanding of the Queenstown residential property market and relevant legislation.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in property management software and MS Office Suite.
- Strong organizational and time-management skills with the ability to multitask.
- Ability to handle difficult situations calmly and professionally.
- A valid driver's license and reliable transportation for property visits are essential.
- Commitment to providing excellent customer service.

Benefits

- Annual salary package up to R , commensurate with experience.
- Performance-based incentives.
- Contributions to medical aid and a provident fund.
- Paid time off and public holidays.
- Opportunities for professional development and training in property management.
- Manage a diverse residential portfolio in Queenstown .
- Supportive team environment within the Eastern Cape operations.
- Hybrid work arrangement, combining office and remote work flexibility.

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