Customer Onboarding Manager in Spain This role offers an exciting opportunity to guide new customers through a seamless onboarding journey while driving long-term success and satisfaction. You will act as a trusted partner from day one, helping clients adopt innovative solutions and align them with their business goals. Working in a fast-paced, collaborative environment, you’ll engage with cross-functional teams to ensure smooth implementations and continuous improvements. The position combines customer interaction, project coordination, and problem-solving to deliver measurable outcomes. It’s adecuado for someone who thrives in dynamic settings and enjoys building strong relationships. You’ll play a key role in shaping customer experiences and contributing to overall growth. Accountabilities
* Lead end-to-end onboarding processes for new customers, ensuring a smooth and efficient implementation experience
* Conduct detailed product walkthroughs and training sessions to drive adoption and maximize platform value
* Communicate onboarding requirements, timelines, and expectations clearly to stakeholders
* Build and maintain strong relationships with customer stakeholders, understanding their goals and operational needs
* Collaborate with Sales, Customer Success, Product, and Engineering teams to address customer needs and improve processes
* Manage customer data migrations and ensure accuracy and completeness throughout onboarding
* Capture feedback, identify improvement opportunities,



and contribute to enhancing onboarding workflows and tools
* Proactively resolve issues and ensure a high level of customer satisfaction during early lifecycle stages Requirements
* 1-2 years of experience in customer onboarding, implementation, or a client-facing role
* Strong project management and organizational skills with the ability to handle multiple priorities
* Proven ability to build relationships with stakeholders at various levels, including senior leadership
* Excellent communication and interpersonal skills, with a customer-first mindset
* Experience resolving customer issues proactively and collaborating across teams
* Analytical thinking with the ability to understand customer needs and translate them into actionable solutions
* Familiarity with CRM tools such as HubSpot or similar platforms is a plus
* Bachelor’s degree preferred Benefits
* Competitive salary and flexible remote or hybrid work options
* Comprehensive medical, dental, and vision coverage, with strong employer contributions
* Generous paid time off, holidays, and parental leave programs
* 401(k) plan with employer matching contributions
* Wellness stipend and access to mental health support resources
* Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
* Life insurance and disability coverage for added financial security
* Professional development support and home office stipend
* Opportunities for career growth within a collaborative and supportive environment #J-18808-Ljbffr

📌 Customer Onboarding Manager (Comunidad de Madrid)
🏢 Talantir
📍 Comunidad de Madrid