Events Arena is a Barcelona-based B2B travel agency specialising in premium sports and cultural event packages across Europe. As a recognised distributor for major sports events (football, F1, MotoGP, rugby, tennis, basketball and more), we work exclusively with professional clients through long-lasting partnerships. We are a growing company, working with our own in-house technology and tools embedded in our daily workflow.We’re looking for an experienced, detail-oriented Sales Executive to manage reservations end-to-end and support our B2B clients with precision and responsiveness.The roleYou will be the operational backbone of our sales flow, handling reservations from end to end across our flash-sale and distribution channels, managing client relationships with precision, and keeping the team informed through proactive monitoring. You will work at the intersection of sales, operations and customer service, in an event-driven environment.Key responsibilitiesBooking managementDaily processing of reservations from flash-sale and large-scale distribution operationsVerification of booking accuracy: dates, quantities, options and conditionsInternal coordination to ensure smooth reservation executionBooking confirmations and follow-upTransmission of client listings to suppliers (hotel roomings, transfers, etc.)Handling client requests: questions, modifications, cancellations,



specific needsPreparing quotes and tailored commercial proposalsRigorous follow-up of client files through to closureMonitoring & reportingDaily analysis of pricing spreads and internal toolsProactive reporting on stock status and sales trendsAlerting the relevant teams in case of operational or commercial riskOtherAd hoc support to day-to-day logistics when neededWhat we’re looking forPrevious professional experience in customer service or client relationsExperience working with a CRM or booking systemPrecision and meticulous attention to detail - non-negotiableStrong organisational skills and ability to manage high volumes simultaneouslyReactive, professional and client-orientedComfortable with structured, recurring tasks and looking for a stable, long-term positionAbility to use internal AI tools in your daily workflowCapacity for self-reflection and continuous improvementFluent in French and English; Spanish is a strong plusExperience in travel, events, ticketing or hospitality is a plusCompensation & working conditionsContractFull-time, permanent contractBased in our Poblenou office, Barcelona40 hours/week - 9:00 to 18:00 with a 1-hour lunch break23 working days of annual leaveSalary based on experience and profileVariable bonus of up to 20% of gross annual salary, based on individual performance and company results#J-18808-Ljbffr

📌 Booking Agent (Madrid)
🏢 EVENTS ARENA
📍 Madrid