Salvatore Ferragamo S.P.A. is one of the world's leading companies in the luxury goods sector, whose origins date back to 1927. Salvatore Ferragamo Group is famous in the creation, production and sale of shoes, leather goods, clothing, silk products, eyewear, watches, and other accessories, as well as perfumes. The love for uniqueness and exclusivity, with a perfect blend of style, creativity and innovation through the quality and craftsmanship of the "Made in Italy" tradition, have always enriched the trademark of Salvatore Ferragamo Group products. With over 4,000 employees and a network of 685 mono-brand stores, the Ferragamo Group operates in Italy and worldwide as one of the leaders in the European, American, and Asian markets.We are currently looking for aFull Time - Store Managerto join ourBarcelona Boutique.YOUA leader, a nurturer, a natural connector with a passion forhelping others develop and express their true potentialUndertake work with a high degree ofintegrity, leading by example in every situation.Take action and ownership,ensuring a magical client experiencefor our clients and handling your team and clientswith personal care and empathyTHE JOBTake ownershipof your store with an entrepreneurial spirit, developing and sharing your store vision and being accountable for resultsLead and coachthe team to transform each client experience into magical moments bycreating a hand-crafted experiencePlay an active rolein supporting your team on the sales floor, to drive individual and team objectivesCreate a long-term, authentic bond with your team byfostering growth, listening with respect and inclusionESSENTIALSBeing passionate about the client experiencewith in-depth knowledge of the desires, needs and expectations of luxury clientsCommunicating and storytellingwith conviction,



you master the ability to listen and ask the right questionsActing and thinking first of the employee and client relationshipEmpowering team memberswith autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spiritThinking innovativelyof new ways of creating value and magic for the clientsMISSION DETAILSDesign, lead and drive store strategyto achieve the best sales performance, by understanding client desires andcreating a hand-crafted 360° experience for the clientActively engage in wider community and seek inspiration from other industries to form a cohesive team focused oncreating an energetic, exciting, innovative and approachable environmentRole modelbest in class sales and self leadership by playing an active role within the team, and also take action to solve problems with positive outcomesCoach the growth and development of the teamin providing excellent and specialized customer service to develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of Ferragamo standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc)Conduct regular reviews with the team including department managers to increase team performance andfurther develop their skillsBuild and maintain relationships with fellow advisors byinstilling a sense of belonging and a positive, forward-thinking mindsetKeep momentum going towards long-term strategy despite short-term pressures while developing strategic plans toachieve long-term store and organizational goalsLanguages: Proficiency in Spanish and English, more languages will be advantageous.Location: Barcelona, SpainWhat we’ll offerMonthly & Annual Performance Incentive.Monthly Meal Voucher.Employee Discount.At Ferragamo you can play your part and express your uniqueness.We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation.As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.#J-18808-Ljbffr

📌 Store Manager (Madrid)
🏢 FERRAGAMO
📍 Madrid