Ingram Micro in Santander, Spain, is seeking a Senior Technical Support Engineer to act as the technical authority for complex customer challenges across Azure, AWS, and ERP-integrated environments. You will own escalations, lead incident response, and drive root cause analysis. You will collaborate with Engineering, Product, ERP, and vendor teams, troubleshoot ERP/SAP integrations, and mentor junior engineers while improving support processes.
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📌 Senior Cloud Support Engineer - Incident Response & ERP (Madrid)
🏢 Ingram Micro
📍 Madrid
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