Haddock in Barcelona is seeking a Support Specialist to be the frontline of the customer experience, solving issues quickly and ensuring restaurants can operate without friction. You’ll work closely with Product, Engineering, and Customer Success teams to troubleshoot, escape, and improve how we support customers at scale. You’ll handle inbound requests, communicate clearly, and contribute to knowledge bases to reduce repetitive questions while growing in a fast-paced startup.
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📌 SaaS Support Specialist (HORECA) - Hybrid Barcelona
🏢 haddock
📍 Barcelona
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