Dynatrace is seeking a proactive IT Services Engineer to be the first point of contact for technical issues and ensure smooth digital operations for its users. You will diagnose incidents, fulfill service requests, support collaboration tools, and manage assets and vendors across local and regional scopes. The role emphasizes problem-solving, customer focus, and continuous learning, with exposure to Windows, macOS, Linux, cloud platforms, and ticketing systems in a dynamic, general environment.
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📌 IT Services Engineer II — Incident & Support Lead (Barcelona)
🏢 Dynatrace
📍 Barcelona
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