My client, a leading international law firm are looking for an experienced Receptionist to join their Madrid office

.Key Dutie

s Deliver a professional and welcoming front-of-house experience by greeting all visitors and ensuring they feel valued from the moment they arriv

e.Notify employees of their visitors' arrival and communicate expected waiting times where necessar

y.Guide guests to meeting rooms or designated waiting areas, providing assistance throughout their visi

t.Coordinate the booking and administration of meeting rooms, including updates, changes, and cancellation

s.Prepare meeting spaces to the required standard, ensuring room layouts, presentation equipment, and IT connectivity are fully operational before each meeting or even

t.Manage incoming telephone enquiries promptly and professionally, directing calls to the appropriate contact

s.Organise courier collections, deliveries, and postal services, ensuring items are processed accurately and efficientl

y.Arrange transport, including taxis and domestic or international courier services, in line with business requirement

s.Monitor office and hospitality supplies, place orders with approved vendors, and maintain appropriate stock level





s.Build strong working relationships with colleagues across all departments to support the smooth day-to-day running of the workplace and deliver an exceptional client experienc

e.Carry out regular inspections of reception, meeting rooms, and communal areas to maintain a clean, safe, and welcoming environment, escalating any maintenance or safety concerns where appropriat

e.Prepare and replenish hospitality areas, ensuring refreshments are available for visitors and meeting attendees at all time

s.Support the planning and delivery of meetings, events, and client visits by assisting with room preparation, visitor coordination and logistic

s.Respond to emails and administrative requests accurately, professionally, and within agreed service standard

s.Proactively anticipate visitor and client requirements, providing a consistently high standard of customer servic

e.Oversee cloakroom facilities where applicable, ensuring personal belongings are stored securel

y.Issue visitor badges and temporary access passes while following all site security procedure

s.Undertake additional administrative or operational tasks as requested by management to support business need

s.Comply with all company Health & Safety policies and procedures, taking responsibility for your own wellbeing and helping to maintain a safe working environment for colleagues and visitor

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📌 Receptionist (Madrid)
🏢 Career Legal
📍 Madrid