Business Development & Operations Manager | Slow Hospitality · Barcelona

Kumoba Partners is launching a new slow hospitality brand based in Barcelona, built around thoughtful stays, personal service and a meaningful connection to each destination.

We are looking for a resourceful, commercially minded person who wants to help build the business from the ground up—and take an active role in its daily operations.

This is a hands-on role combining business development, property operations and guest experience. You should be equally comfortable meeting a potential partner, preparing a commercial proposal and welcoming guests at check-in.

Your role

Help grow the brand while ensuring that every stay delivers the quality and care we promise. Working directly with management, you will turn opportunities into bookings, build lasting partnerships and coordinate the details that make each property run smoothly.

Key responsibilities

Business development

- Identify and develop new business opportunities, clients and strategic partnerships.
- Build relationships with travel agencies, corporate clients and other relevant distribution partners.
- Prepare tailored proposals, negotiate agreements and manage opportunities through to closing.
- Handle enquiries and convert them into bookings.
- Monitor market trends and recommend actions to improve occupancy, revenue and profitability.
- Keep the CRM updated and track commercial activity against agreed targets.

Operations & guest experience

- Personally carry out guest check-ins and check-outs, providing a warm welcome and a smooth departure.
- Communicate with guests before, during and after their stay.
- Coordinate housekeeping, maintenance and external suppliers to ensure properties are ready for each arrival.
- Inspect properties and check presentation, equipment and overall readiness.
- Resolve day-to-day issues promptly, with sound judgement and attention to the guest experience.




- Arrange additional services and respond to guest requests.
- Help establish and improve operational processes as the business grows.

What we are looking for

- Experience in hospitality, property management, travel or a role combining sales and operations.
- The ability to generate business, build trust and close agreements.
- A strong service mindset and attention to detail.
- A practical, proactive approach: someone who takes ownership and follows through.
- The organisational skills to balance commercial meetings, property visits and guest arrivals and departures.
- The adaptability to work in an early-stage business where priorities can evolve.
- Confidence using CRM systems, booking platforms and digital coordination tools.
- Fluent English and Spanish, with strong spoken and written communication skills. Catalan and other languages are a plus.

It would be a plus if you bring

Experience in premium hospitality, knowledge of the Barcelona market, relevant industry contacts and an interest in slow hospitality.

What the opportunity offers

The chance to help shape a new brand from its earliest stages, working directly with management and making a tangible contribution to both business growth and guest satisfaction.

This role will suit someone who enjoys variety, building relationships and taking responsibility for the details as well as the bigger picture.

Location & working arrangements

This is a full-time, primarily on-site role based at our Barcelona offices, with regular visits to properties and external meetings. Occasional remote working days may be agreed, depending on the schedule and operational needs. Work schedules will take guest arrivals, departures and service requirements into account, with planning and coordination across the team.

Interested in building this with us?

- Please submit your CV and a short introduction in English, outlining your relevant experience in business development, hospitality operations and guest service, and why this opportunity appeals to you.

📌 Business Development & Operations Manager (Barcelona)
🏢 Kumoba Partners
📍 Barcelona