ISpeedToLead, a real estate lead marketplace, seeks a dedicated Customer Success hire to own post-purchase relationships.
You will onboard buyers, maintain high-value accounts, and build the CS function with playbooks, health scoring, and reporting.The workload stabilizes as the function matures, with a planned 50-hour week in the initial months.
You will collaborate with sales, support, product, and analytics, turning customer feedback into product improvements while measuring retention#J-*-Ljbffr