25 oct
|
WW Talents
|
Madrid
Are you a German speaker looking to build an international career?
Join an international team in Athens, Greece, and provide customer support for well-known premium brands while developing your communication and customer service skills and gaining valuable experience in a multicultural working environment.
Work
Location:
Piraeus, Athens, GreeceWork Model: On-site (Monday to Friday with occasional weekend shifts; Rotating
working hours
Salary:
€1,300 gross paid over 14
- month + bonuses + Monthly productivity bonuses based on target achievement, with amounts varying by project (up to €240)+full relocation package (4 week hotel accommodation, real estate agency fee, flight ticket,airport pick up)Your RoleAs a German-speaking Customer Service Representative, you will provide professional customer support, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience across multiple communication channels.
Your ResponsibilitiesProvide high-quality customer service in German via phone, email, and chatAssist customers with general inquiries, product and service information, orders, and account-related requestsHandle customer concerns and complaints professionally,
providing timely and effective solutionsAccurately document customer interactions and update records using CRM and customer support systemsDeliver friendly, professional, and solution-oriented support throughout the customer journeyCollaborate with internal teams to resolve customer issues efficientlyFollow company procedures, service standards, and quality guidelinesMaintain high levels of customer satisfaction and service qualityWhat We Are Looking ForC1/C2 level GermanEnglish proficiency at B2-C1 level for training and internal communicationPrevious experience in customer service, customer support, technical support, helpdesk, call center, or contact center is preferred but not essentialExcellent communication and problem-solving skillsCustomer-oriented, professional, and solution-driven mindsetComfortable working in an international and dynamic environmentWhat
We Offer
International and dynamic working environmentStructured onboarding and training processOpportunity to gain experience in customer service, technical support, after-sales support, CRM, and digital customer experience
#J-*-Ljbffr
📌 German-Speaking Customer Service Advisor (Madrid)
🏢 WW Talents
📍 Madrid