Vinted Go is seeking a results-oriented BPO Manager to own our outsourced partner network across multiple countries.
You will lead onboarding, day-to-day management, escalations and offboarding, ensuring high performance and governance aligned with the acquisition team.
You'll manage budgets, track KPIs/SLAs, build dashboards, and drive cost optimization without compromising quality.
Fluent English and cross?border collaboration across time zones and cultures are essential in this high?ownership #J-*-Ljbffr
📌 Global Bpo Growth (Valladolid)
🏢 Vinted group.
📍 Valladolid
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