Who we areOrange Cyberdefense is the Orange Group's strategic entity dedicated to digital security.
We support companies of all sizes, critical organizations, administrations and local authorities in the design of their cybersecurity strategies, their implementation and their operational management.
We provide them with our expertise to ensure the best level of protection of their data, their equipment and the services they offer to their customers or their citizens.
With revenues of 1.3 billion euros by *
* and more than 3,300 multi-skilled cybersecurity experts, we are now positioned as the European leader for cybersecurity services.
Our mission is to build a safer digital society.
As Orange Cyberdefense (OCD), the Orange Group's cybersecurity subsidiary, launches its Spanish entity, it is recruiting a Business Support Officer based in Madrid.
The role provides direct support to local management—including Finance, Operations and Sales—in handling the administrative and financial activities essential to the smooth running of the Spanish entity.
The position reports directly to the entity's Managing Director in Madrid and has a functional reporting line to the Finance Director in France.
OCD España is a small entity established in early **, with strong growth ambitions.
This context calls for an autonomous and adaptable person who can work across a broad range of topics and thrive in an evolving environment.
Role & responsibilities1.
ERP and CRM Systems Point of ContactDevelop a strong working knowledge of NetSuite ERP, Salesforce CRM and internal procedures to advise Sales and Operations users.
Review sales documentation before submitting it to the GSP for entry into NetSuite.2.
Liaison Between Local Operations and the GSPCoordinate internal escalations to unblock goods receipts against purchase orders,



a prerequisite for supplier invoice payment.
Manage the customer invoicing backlog and track actions taken by the GSP.
Escalate overdue customer invoices to Operations and Sales teams, and monitor collection actions.
Resolve issues with the GSP relating to customer and supplier account creation, invoicing, order entry and other processes.3.
Entry of Complex Customer OrdersEnter complex customer orders in the ERP when they cannot be processed independently by the GSP.
Work closely with Sales and Production teams to understand how these orders should be structured in the ERP.4.
Non-Production Procurement SupportProcess purchase requests unrelated to customer projects, from purchase order placement through to resolving any issues preventing supplier invoice payment.
Your strengths and key skills for the positionAt least five years' professional experience, ideally in Finance, Sales Administration, Procurement Administration or an ERP environment.
Experience with NetSuite is an advantage.
Good understanding of sales administration and procurement processes, and how they interact with accounts receivable and accounts payable.
Strong attention to detail and organisational skills, with the ability to coordinate multiple stakeholders, including local management, the GSP, Sales and Production teams.
Excellent interpersonal and communication skills,



with the ability to explain processes clearly when working with a shared service centre based in Poland.
Highly autonomous, adaptable and comfortable handling a broad range of responsibilities—qualities essential in a small, fast-growing organisation.
Spanish: Native speaker or C1/C2 level (essential).
English: Full professional proficiency (essential), for communication with the GSP and Group teams.
French: An advantage, but not essential.
Our advantagesOur mindset: Organization of after-work events, team building, foosball tournaments & Co, employee involvement in company projects; La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.
Tu carrera: Training, certifications, assessments, Academy, internal mobility, assignments at our international sites; Nuestro compromiso: Key partner in times of crisis (protection of health services during the COVID-19 crisis, securing collections for Notre-Dame de Paris, etc.), player in the Orange Group's CSR policy (equal opportunities, diversity advocacy, etc.); Tu equilibrio entrevida laboral y personal: A few days of remote work, support for sports and cultural activities, organization of sports challenges, etc.
; Nuestros otros

incentivos:
Pension plan, meal vouchers, life insurance, health insurance etc.
Working conditionsAnnual leave: up to 24 daysRemote work: regulated hybrid model (up to 2 days/week), with full equipment providedProbation period: 6 months///Quiénes somosOrange Cyberdefense es la entidad estratégica del Grupo Orange dedicada a la seguridad digital.
Apoyamos a empresas de todos los tamaños, organizaciones críticas, administraciones y autoridades locales en el diseño de sus estrategias de ciberseguridad, su

📌 Business Support Officer (Madrid)
🏢 Orange Cyberdefense
📍 Madrid