The team operates in a complex enterprise environment where network security, uptime, and performance are critical to ensuring optimal service for our customers.
The team has a strong mindset focused on continuous improvement of processes, procedures, and the overall Way of Working.
Initiative is encouraged, and there is a shared commitment to delivering high-quality services while maintaining a healthy and motivating working environment for engineers within the squad.
The team culture is energetic, open, and solution-oriented, characterized by a strong can-do attitude.
Collaboration, transparency, and knowledge sharing are core values, and team members actively support one another to achieve common goals
Your key responsibilities:
As Datacenter Networks Engineer, you will:
Actively contribute to an agile working environment, participating in daily stand-ups, sprint planning, and sprint reviews.
Collaborate closely with the Product Manager and the squad to achieve shared objectives while working from a common backlog.
Take ownership of activities and provide guidance to the squad, helping steer initiatives that improve service quality and customer satisfaction.
Proactively support other squads within the area and the broader tribe, acting as a trusted advisor when needed.
Leverage video conferencing and collaboration tools to enable effective communication and teamwork across distributed teams.
What are we looking for?
Minimum 5 years of hands-on experience with enterprise Palo Alto firewalls.
Demonstrated experience performing firewall software upgrades and lifecycle management in production environments.
Must have personally executed multiple upgrades on an environment of at least 40 FWs throughout their career.




Proven experience troubleshooting complex firewall issues, including software defects, packet forwarding issues, routing problems, HA failovers, VPN failures, performance issues, and interoperability problems.
Experience working directly with firewall vendor TAC/support for advanced troubleshooting.
Experience limited to policy administration and firewall rule management is not sufficient for this role
You are able to make strong conceptual connections and critically assess network designs from both technical implementation and security perspectives.
You will need to have a broad knowledge of LAN, WAN and DC environments, to have a holistic understanding of the entire ecosystem.
Knowledge of routing and switching protocols in a highly available environment (BGP, ARP,...)
Expected experience in large enterprise environments (+40 devices).
Knowledge of scripting and automation tools (Terraform, python, ansible, azure CI/CD).
Knowledge on API integrations (fastAPI).
You can manage (monitor, evaluate, continuously improve) Incident, Problem, Change and Configuration Management processes
Technical implications of Security and Risk principles.
How to approach access management (IAM controls, vulnerability management,..)
Clear understanding of consumer context and needs, as well as the value-add of your service to the consumer




Creating and improve documentation and work instructions on the delivered infrastructure solution
Preferable one or more certifications on Palo Alto Networks firewalls (PCNSA/E)
Experience in cloud deployment and infrastructure services is a plus
You must have the capacity of interfacing squads and consumers to achieve an end-to-end view
Understanding of the Scrum methodology (e.g., backlog and sprint planning, review and marketplace)
Knowledge of DevOps way of working (e.g., continuous delivery, cross-functional team set-ups, development of cross-skilled squad members)
Your education, background & other competencies
Bachelor's degree in IT or a related discipline.
Proficiency in spoken and written English (C1 demonstrated).
Certifications or proven proficiency in Networking and Security.
Certifications or proven proficiency in one or more programming/scripting languages.
The mindset of openness and willingness to try new ways of working and technologies.
End-to-end ownership mindset.
Active team player who takes responsibility.
Independent and autonomous in completing tasks
The mentality of continuous improvement of the service and way of working
Reflects upon behaviours and performance to proactively identify improvement areas
Strong problem solver to structure and improve complex situations
Coaches others to help their individual development
What do we offer?
The time you spend at work, the challenges you face or the lessons you get are very important, but...
What about your personal life?
At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.
Check out what is waiting for you
Be adaptable my friend.
Our m

📌 Datacenter Networks Squad (Madrid)
🏢 ING Hubs Spain
📍 Madrid