IT Support (Barcelona)

IT Support (Barcelona)

25 oct
|
Shalion
|
Barcelona

25 oct

Shalion

Barcelona

Shalion is a data and insights-driven company that serves world-class manufacturers and brands globally.

Through our Digital Shelf Optimization, Retail Media, and Food Service Aggregators solutions, we provide innovative tools for e-commerce monitoring.

At Shalion, we empower brands to make smarter business decisions in e-commerce by delivering actionable data and insights on online product prices, availability, share of search, and more.

We operate across 800+ e-retailers in 50+ countries, serving industry giants such as Heineken, Lego, Danone, Nestlé, Diageo, and JDE.

As a leader in data intelligence, we specialize in gathering, analyzing, and applying proprietary artificial intelligence to deliver relevant data and monitoring tools, helping our clients maximize their e-commerce performance.

The role

As an IT Supportat Shalion, you are expected to:- Provide support with hardware for equipment, meeting rooms, and network hardware.- Provide support with Windows and MacOS software (user support).- Create and maintain an updated inventory of company assets locally.- Provide support with Google Suite, Microsoft Suite, and other tools used by the company.- Support tasks for ISO 27001 and EU AI Act compliance, involving security and personnel training.- Manage IT equipment policies and general IT administration.- Office network management (including configuration of the second line, the business one).- Support and manage other offices/business tools,



and software.- Identify and propose areas to maximize user experience and productivity in the working environment

Your profile should include the following:- Experience with Microsoft Admin console and Google Workspace.- Single sign-on integrations- Domain creation and management- Technical documentation in our wiki in Notion- English proficiency (as multiple employees in the company are international).- Strong organizational skills with the ability to efficiently prioritize and execute tasks

Ideally, you will also have:- Basic experience with cloud providers (AWS)- Basic experience with IaCWhat we offer you

An international team - Work with colleagues from 10+ nationalities.A dynamic and innovative environment - Be part of a high-performing team.

Hybrid work model - 4 days in-office, 1 day remote.

Impactful work - Contribute to a challenging and innovative project.

Versátil benefits - allocate part of your gross salary (pre-tax) to meal vouchers, transport allowance, and private healthcare at a preferential rate.

Office perks - Fresh fruit and specialty coffee daily.

Salary range: from 25,000€ to 27,000€, according to experience.

Contract: Permanent

Great location - Office in Barcelona's Sarrià-Sant Gervasi district.

Shalion Data Services Limited is an equal-opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.#J-18808-Ljbffr

📌 IT Support (Barcelona)
🏢 Shalion
📍 Barcelona

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