Job title Sea Freight Forwarders are responsible for the end to end shipment management based on group standard operating procedures. They identify and select the most appropriate and cost-effective sea freight transport solution for the customer. Applicant's profile
* Responsible for the end-to-end customer experience
* Determine efficient and cost-effective methods of moving goods from one location to another according to customer or sales requirements
* Calculate weight, volume, or cost of goods to be moved
* Arrange appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination
* Select shipment routes, based on nature of goods shipped, transit times, or security needs
* Identify and select the most suitable sea freight carrier for the job
* Negotiate terms of carriage with carriers, define the details of a shipment and communicate those details to the selected carrier(s)
* Guarantee reliable transit times and maintain excellent levels of communication with clients at all stages of the shipping process
* Keep customers informed of the status and physical location of their shipments, updated in real time using geo-localisation technology
* Check that shipments are delivered as planned and resolve any problems
* Manage customer requests and arrange additional services in line with the Geodis LoB strategy
* Arrange special transport for sensitive goods such as live animals, food or medical supplies
* Collect data,



present it in an accessible form and produce detailed reports for management.
* Adhere to data management principles and guidelines and ensure data quality
* Managing shipping documents
* Manage customs clearance procedures, transport and insurance documentation
* Prepare the transport documents required for the shipment of goods (including all tax and customs declarations required in the case of goods destined for import or export)
* Oversee payments and transactions, such as freight charges, on behalf of customers
* Assist customers in obtaining insurance reimbursements
* Maintain current knowledge of relevant legislation, political situations, or other factors that could affect sea freight transport Working time (%) 100 Position place Location Minimum level of education required HIGH/SECONDARY SCHOOL DEGRE E Years of experience in similar position Confirmed (5 to 10 years of experience) General information Legal entity GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, General Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. This position is also open to anyone recognized as a disabled worker. #J-18808-Ljbffr

📌 Customer Service Ocean Freight M/F (Barcelona)
🏢 Geodis
📍 Barcelona