Job Title: Fashion Consultant (Spanish speaking) - Onsite - BR02 Job Description
Career growth and personal development
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
Solve any kind of customer's doubt or complain regarding our Client
Log call details onto call management systems and provide response and resolution within SLA
Maintain service and product knowledge and expertise associated with applications specific to individual customers
Escalate potential service issues
To follow all the processes and procedures of the project
Provide cover for other Agents in their absence, either within the same team or across teams
Ensure contractual SLA is maintained
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
Are bilingual or proficient in Spanish plus advanced English
Are goal and customer service oriented
Have a good disposition to work in a customer service environment
Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration.
What's in it for you
Temporary contract: shift: 39hours/week: Monday to Friday, 9:00 to 18:00
Salary *,euros gross/year + up to ** euros gross/year in bonus
Modern office in the heart of Barcelona
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses
If all this feels like the perfect next step in your career journey, we want to hear from you.
Concentrix is an equal opportunity employer




We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Location
ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements
English, Spanish (Required)
Time Type
Full time
Mission
Hi, we're Concentrix. We're a general technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries.
Company Overview
We power the brands of the future. Some call us a global technology and services leader. We're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over ** of the world's best brands solve their toughest business challenges. Whether it's... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
#J-***-Ljbffr

📌 Fashion Consultant (Barcelona)
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