Process Manager (Barcelona)

Process Manager (Barcelona)

25 oct
|
Titan OS Partnership
|
Barcelona

25 oct

Titan OS Partnership

Barcelona

Titan OS), the Barcelona-based technology, entertainment, and advertising company is looking for you
Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.
Titan OS), the Barcelona-based technology, entertainment, and advertising company is looking for you
Our platform combines content discovery and advertising technology in one solution, helping leading TV brands unlock greater value.
Titan OS powers devices from major brands including Philips, AOC and JVC, reaching millions of viewers across Europe and LATAM.
Titan OS is also powering free premium FAST Channels on selected SONY Android TVs.
In this role, you will bridge the gap between development, quality assurance, and operations as the guardian of the process.
The idóneo candidate is deeply process-oriented, possesses strong ITIL framework knowledge, and understands how a piece of code safely moves from a QA testing environment into a live production deployment.
This role is a perfect stepping stone for a senior specialist looking to eventually transition into a Service Delivery Manager (SDM) career path.
Process Ownership & ITIL GovernanceOwn, manage, and continuously optimize core ITIL processes, ensuring alignment with business goalsMonitor process compliance across cross-functional teams and identify bottlenecks or areas for automation and improvementDefine, track, and report on process KPIs and SLA metrics to senior leadership and SDMsRelease & Deployment ManagementGovern the Release and Deployment lifecycle,



ensuring all changes are deployed with minimal risk and zero disruption to live servicesCoordinate with engineering and infrastructure teams to plan, schedule, and control the movement of releases across different environmentsQA Testing Phase Alignmentyou must understand the core mechanics of the QA testing phase (e.
G., Regression, UAT, Sanity checks) to validate that entrance/exit criteria are strictly met before deploymentEnsure test results, bug logs, and sign-offs are properly documented and compliant with operational standards3-5 years of experience in IT Process Management, Change Management, Release Management, or a closely related operational role (This is a mid-to-senior level role; Strong ITIL knowledge is mandatory.
Having an ITIL 3 or 4 Foundation or Specialist Certificate is highly preferred and a major advantage~ Deep understanding xqysrnh of the Release & Deployment Management process (CI/CD concepts, rollback strategies, environment management)~ You don't need to write test cases, but you must know what a successful testing phase looks like and how to audit it~ Jira, Confluence, ServiceNow)~ Ability to say "No" to a deployment if the process gatekeeping criteria (QA sign-off, documentation) are not met~ High diplomacy skills to successfully collaborate with developers, QA engineers, customers and business stakeholdersCentrally located office in the heart of Barcelona, with public transportation nearbyPrivate health insuranceA unique opportunity to join a well-funded, high-growth company in the early stages to help shape a product/business that will impact millions#

📌 Process Manager (Barcelona)
🏢 Titan OS Partnership
📍 Barcelona

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