Customer Care Specialist (Barcelona)

Customer Care Specialist (Barcelona)

25 oct
|
AmTrav
|
Barcelona

25 oct

AmTrav

Barcelona

Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.
By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.Founded in ****, Perk has grown into a integral company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston.About the RoleJoin Perk as a key member of our Customer Care team, where you will play a pivotal role in delivering exceptional customer experiences.
As a representative of Perk, you'll help resolve a variety of inquiries, provide insightful support, and ensure every interaction contributes to our commitment to excellence.Respond to customer queries via email, chat, and phone in a timely and knowledgeable mannerInternally, you're the first point of contact for knowledge on the operational use of our softwareBackground in finance and or accounting is a strong plusFluency in English and German ,



additional languages are a plusRest and recharge with our generous allocation of vacation days plus public holidaysAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesNurture your language skills with in real-life English, Spanish and Catalan lessonsLet us help you move to one of our hubs with relocation supportWe can help with relocation if necessary.Take the next step in your career and join us in shaping the future of customer experience at Perk
At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week.
For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office.
Please submit your resume in English if you choose to apply.
Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that.

📌 Customer Care Specialist (Barcelona)
🏢 AmTrav
📍 Barcelona

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