About Wolters Kluwer Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We are currently looking for a General Enablement Programs Associate Director to join our Global Revenue Operations & Transformation organization.

The Global Revenue

Operations & Transformation organization is focused on advancing the capabilities, operating models, and ways of working that improve commercial effectiveness across Wolters Kluwer. Within that organization, Global Enablement plays a critical role in translating transformation priorities into programs that drive adoption and sustained change across the business and how we deliver customer value.

About the Role Global Enablement Programs Associate Director is responsible for building and executing strategic programs that advance the Revenue Operations & Transformation agenda across Wolters Kluwer. This individual will translate enterprise priorities into structured, executable programs and lead them from initial definition through deployment, adoption, measurement, and ongoing optimization. Working across a global, federated enablement organization, this role will partner closely with Revenue Operations & Transformation leadership, divisional commercial and enablement teams, Sales Excellence, Commercial Technology, and other functional partners to coordinate execution and drive measurable progress against strategic priorities.

Responsibilities Translate Revenue Operations & Transformation priorities into executable global programs, defining objectives, scope, workstreams, milestones, stakeholders, dependencies, and measures of success. Lead programs end-to-end from definition through sustained execution, maintaining accountability for progress, quality, adoption, and outcomes rather than simply completion of individual deliverables. Establish the operating model and governance for each program, including decision rights, stakeholder forums, execution rhythms, roles and responsibilities, escalation paths, and performance visibility.

Orchestrate cross-functional teams and capabilities across Revenue Operations, Enablement, Sales Excellence, Commercial Technology, divisional teams, and other partners required to successfully execute each program. Drive global deployment and activation, coordinating sequencing, business readiness, communications, change management, stakeholder engagement, and divisional execution.



Partner with divisional leaders and teams to translate enterprise programs into effective local execution, balancing consistency in the core program with the flexibility required to address legitimate business differences.

Create feedback loops that inform continuous improvement, using performance data, stakeholder input, and business outcomes to evolve programs over time. Provide clear executive-level visibility and recommendations regarding program progress, performance, risks, trade-offs, and decisions required. Build greater rigor and repeatability into how strategic programs are executed, establishing program management practices and mechanisms that can be applied across the Revenue Operations & Transformation portfolio.

What We Are Looking For / Target Skills/Experience 8-10 years work experience focused on quantitative analysis, logical reasoning, and strategic advisory. Proven track record of designing and building end-to-end complex analyses and driving business impact based on analytical reasoning. Values operational excellence and drives rigor in operational reporting, business processes, and governance.

Fluent

English, with excellent written and verbal communication skills. Bachelor's Degree, preferably in related discipline.

Experience with the Salesforce platform and capabilities.

Experience with Tableau, Einstein Analytics or other data visualization tools is a plus.

Experience SQL, R, Python and/or Business Objects (or similar analytical packages) is a plus.

Experience in management consulting or finance is desired. Join us at Wolters Kluwer and be part of a global technology company that helps organizations navigate complex financial, sustainability, risk, and regulatory challenges. We value authenticity and want to ensure we're getting to know you—not a digital assistant.

To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Join us, at Wolters Kluwer,



and be part of a dynamic global technology company that makes a difference every day.

We provide expert software and information solutions that the world's leading professionals rely on, in the moments that matter most. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance.

The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains.

We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit or follow us on LinkedIn, Instagram and Facebook.

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. In 2025, Wolters Kluwer was also recognized by Forbes as one of America's Best Employers for Women.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

📌 Global Enablement Programs Associate Director (Madrid)
🏢 Wolters Kluwer
📍 Madrid