About the Role
Our client is looking for a passionate and proactive Customer Success Advocate to join their fully remote team, serving clients across various regions.
This role is instrumental in building and maintaining strong customer relationships, ensuring they derive maximum value from our products and services.
You will be a trusted advisor, guiding customers through their journey and proactively addressing any challenges they may face.
This is an exceptional opportunity for a results-oriented individual who thrives in a remote work environment and is dedicated to fostering customer loyalty and growth, contributing to the company's success from Huelva .
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Key Responsibilities
Develop and nurture strong, long-term relationships with a portfolio of assigned customers.
Proactively engage with customers to understand their goals and ensure successful adoption of our solutions.
Provide timely and effective support, addressing inquiries and resolving issues efficiently.
Conduct regular check-ins and business reviews to assess customer satisfaction and identify upsell/cross-sell opportunities.
Act as the voice of the customer internally, providing valuable feedback to product and sales teams.
Develop and share best practices and resources to help customers achieve their objectives.
RequirementsProven experience in Customer Success, Account Management, or a related client-facing role.
Excellent communication, interpersonal, and presentation skills.
Strong problem-solving abilities and a customer-centric mindset.
Proficiency with CRM software and customer success platforms.
Ability to manage multiple accounts and prioritize effectively in a remote setting.




Self-motivated with a strong work ethic and the ability to work independently.
BenefitsCompetitive salary and performance-based incentives.
Comprehensive health, dental, and vision insurance.
Generous paid time off and holidays.
Opportunities for professional development and career advancement.
A supportive and collaborative remote team culture.
Spain
- BarcelonaFull timeAbout the CompanyAs a general leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations.
Since ****, our mission hasn't changed
- we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform.
We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.
Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward.
We're proud to work for a mission-driven company leveraging AI to transform the way we work.
CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation.
We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems.




We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other.

What You'll Do
Grow and expand existing MSSP partner relationships through effective account management and relationship buildingDrive revenue growth within assigned partner accounts by identifying expansion opportunities and cross-sell potentialBuild and maintain strong relationships with key stakeholders across existing MSSP partners to support business objectivesLearn and effectively communicate CrowdStrike's value proposition to enable MSSP partner success and account expansionWork closely with cross-functional teams (Marketing, Sales Operations, Services, Customer Support) to support sales initiativesPartner with Solutions Architects (SAs) to understand technical requirements and support deal closureProven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomesMaintain accurate account and opportunity information in Salesforce.
ComDevelop and execute account plans to maximize wallet share within existing MSSP partnershipsCreate value-based presentations and proposals to drive upsell opportunitiesMonitor account health and partner satisfaction to ensure long-term partnership successWhat You'll Need1-3 years of quota carrying technology sales experienceFluency in both German and EnglishExperience in account management or customer success preferredBachelor's degree or equivalent experiencePrevious experience in SaaS/software sales environments requiredUnderstanding of managed services or cybersecurity industry requiredTechnical aptitude and demonstrated

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