25 oct
|
Dexeus Mujer
|
España
25 oct
Dexeus Mujer
España
? Barcelona | Full-time | Temporary contract | Immediate start required
Dexeus Mujer, leaders in comprehensive care for women’s health, we continue to grow. That is why we are looking for a person passionate about communication, creative and with a strategic vision, who wants to contribute to promoting projects with a real purpose and a high social impact. ♀️
At Dexeus Mujer we are leaders in comprehensive care for women’s health and we continue to grow. That is why we are looking for an International Patient Care Service Representative to join our external consultation for comprehensive care of women, with a human, close and professional approach in patient care. ?
If you are excited to work in a reference brand, innovative and with more than 80 years taking care of female health, continue reading.
?? Key Responsibilities
- Provide personalized, proactive, and patient-centered support throughout the entire care journey, ensuring a smooth and reassuring experience.
- Coordinate and monitor the patient’s treatment process, ensuring alignment between medical teams, services, and patient needs.
- Perform ad hoc translation and interpretation tasks when required, facilitating clear communication between patients and healthcare professionals.
- Actively contribute to excellence in the patient experience, serving as the main point of contact and managing any situation the patient may encounter with empathy, professionalism, and discretion.
- Conduct consistent patient follow-up by telephone, and via email, ensuring continuity of care and addressing questions or concerns in a timely manner.
?Candidate Profile
- Minimum education: Advanced Vocational Training Degree (CFGS - Ciclo Formativo de Grado Superior)
or equivalent qualification is required.
- Languages: English – C1 (mandatory), French – C1 (mandatory) and High level of Spanish is required. High level of Italan or intermediate Catalan is a plus.
- Core Competencies:
-Strong willingness to collaborate within a multidisciplinary healthcare team, particularly alongside women’s health specialists.
- Genuine patient service vocation and commitment to high-quality care.
- Clear patient-oriented mind-set, with excellent communication skills, empathy, assertiveness, and the ability to organize, prioritize, and manage multiple tasks effectively.
- Strong organizational skills, with attention to detail and follow-through.
- Excellent interpersonal and communication abilities, particularly in multicultural and international environments.
?Why Join Us? What We Offer?
- Temporary contract in a stable and growing organization.
- Full-time position.
- Opportunity to gain extensive experience thanks to the wide variety of clinical cases and international patient profiles.
- The chance to join a leading healthcare institution with strong international projection.
- Become part of an organization that actively invests in talent, commitment, and the professional development of its teams.
- Ongoing training and continuous learning opportunities.
- Collaborative, multidisciplinary, and professional working environment, focused on excellence in patient care.
- Competitive compensation package, aligned with the candidate’s skills, knowledge, and professional experience.
- Option to benefit from a versátil compensation scheme (meal vouchers, transportation card, childcare vouchers, etc.).
- Additional social benefits.
? Interested?
Send us your CV — we look forward to meeting you!
📌 International Patient Care Service Representative (España)
🏢 Dexeus Mujer
📍 España