This position is at Adyen The selection process will be entirely managed by Adyen.
-- This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H someone who is eager to help the world's biggest brands grow while changing an industry.
You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed.
Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.
Account Manager, Enterprise As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow.
Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers.
In this role, you'll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products.
Self-motivated and resourceful, you'll bring a strategic mindset and commercial approach to the role.
Sounds exciting?
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What You'll Do: Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders.
Develop a general network of people within Adyen and work collaboratively across cultures and time zones Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts Strategic consultation: Act as the human dimension of Adyen's product, delivering expertise, education, and payment guidance to customers.




Position Adyen as a trusted partner and use data to tell compelling stories Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts Feedback: Be the voice and champion for your customer internally and serve as a feedback loop Who You Are: Hospitality ideally in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services) This role is based out of our Madrid office.
We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
Some domestic and international travel required You have full professional written and verbal proficiency in Portuguese and English (Spanish is a plus).
Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives.
This diversity of backgrounds and cultures is essential in helping us maintain our momentum.
Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours.
No matter who you are or where you're from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications.
Does this sound like you?
If so, Adyen encourages you to reconsider and apply.
We look forward to your application
What's next?
Ensuring a smooth and enjoyable candidate experience is critical for us.
We aim to get back to you regarding your application within 5 business days.
Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role.
Learn more about our hiring process here.
Don't be afraid to let us know if you need more flexibility.
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📌 Enterprise Account Manager (Madrid)
🏢 Adyen
📍 Madrid