This position is at Vueling The selection process will be entirely managed by Vueling.
-- At Vueling, we connect people, places and opportunities ?? As part of the IAG Group, we are one of Europe's leading airlines, serving around 250 routes across 30 countries and welcoming millions of customers every year.
With more than 5,000 employees, Vueling is the only European airline recognized as a Top Employer for three consecutive years.
Driven by innovation, collaboration, and a commitment to sustainability, we are shaping the future of aviation while creating an environment where our people can grow, contribute, and make an impact.
Mission Shape the Vueling's customer training and accessibility priorities based on customer feedback, operational evidence and accessibility requirements.
The role will develop customer service and soft-skills training for frontline teams, including pilots, cabin crew, airport handling and contact centre teams.
It will also support the implementation of the accessibility roadmap across the end-to-end customer journey, ensuring that initiatives are inclusive, actionable and aligned with relevant regulatory and industry requirements.
Tasks

📌 Customer Training (Barcelona)
🏢 Vueling
📍 Barcelona