Job Description
Omega CRM Consulting is looking for a IAM Project and Change Manager that would like to collaborate with one of the top global pharmaceutical companies. The role requires working on-site at the Sant Cugat del Vallès office approximately one day a week. We are looking for a pragmatic senior professional who combines disciplined project delivery with a strong focus on stakeholder readiness and adoption. and drive a global IAM cloud transformation from design through migration, adoption, and stabilization.
Key Responsibilities
Manage the project roadmap, milestones, dependencies, risks, resources, and reporting. Lead stakeholder engagement, impact assessments, communications, training, and adoption. Ensure security, compliance, validation, and business continuity requirements are addressed. Track project readiness, adoption, and measurable outcomes. Required Expertise & Skills Minimum 5 years of experience in project, programme, or transformation management, including significant responsibility for organizational change. Proven experience delivering at least one large-scale cloud migration, platform modernization, or enterprise transformation. Demonstrated experience managing cross-functional teams, external vendors, senior stakeholders, and executive governance. Strong knowledge of project delivery methods, including Agile, Waterfall, and hybrid approaches. Experience in IAM, Identity Governance and Administration or Cybersecurity. Relevant certification such as SAFe, Scrum, Prosci or similar is desirable. Strong project management and organizational change management capabilities.
Proven ability to manage complex global cross functional projects with huge user impact. Strong stakeholder management, facilitation, negotiation, communication, and conflict-resolution skills. Excellent planning and coordination skills across multiple teams, vendors, workstreams, and time zones. Ability to work effectively in regulated environments and collaborate with Quality, Validation, Security, and Audit stakeholders. Fluent written and spoken English, with the ability to communicate clearly across technical and non-technical audiences. WHAT DO
WE OFFER
Permanent contract. Home Office. Health insurance. Professional development:
About us
Omega CRM, a Merkle Company, is a integral digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group,
we offer
end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #OMEGA #LI-REMOTE Location Remote
- Spain Brand Omega Time Type Full time Contract Type Permanent
📌 IAM Project and Change Manager (Madrid)
🏢 Dentsu
📍 Madrid