Job Title: Customer Service Representative (Portuguese-speaking) - On-site FA02Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team?
We're a global technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleHandle calls through CRM agent portalCreate quotations and orders via SAP systemExpedite and communicate expected delivery times to customersOffer basic product advice to individual customer needs (at least catalogue knowledge)Provide first level technical assistance to help customers identify their requirements for products and servicesYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Have a proficient or bilingual level of Portuguese and advanced EnglishAre minimum a high school graduateHave an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importanceAre customer oriented,



have excellent communication skills and have a commercial attitude and awarenessHave a business mindset will help you engage better with your contactsDon't meet every requirement?
No worries.
We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone.
If you feel you don't check every box, we still encourage you to apply.
We'll do our best to match you with the right job, whether it's this one or another role.What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.
That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.Full time 39 hours/week permanent contract: Monday to Friday from 08:00 to 17:00Salary: **,94 euros gross/year up to ** euros gross/year bonusGreat office location in BarcelonaFull paid training about the company and the project you will be working onCareer development program and specialized coursesExperience the best version of you
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.LocationR*ESP Barcelona - C/ de la Selva de Mar, 129Language RequirementsEnglish, Portuguese (Required), SpanishTime TypeFull timeMissionHi, we're Concentrix.
We're a general technology and services leader that powers the brands of the future.




We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Company OverviewWe power the brands of the future.
Some call us a global technology and services leader.
But we're so much more.
Human-centered, tech-powered, intelligence fuelled.
Every day we're busy helping over **** of the world's best brands solve their toughest business challenges.
Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, and building luxury to drive revenue.
We've got them covered.
But how?
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We're the strategic thinkers who design brand-defining experiences.
The technologists & engineers who build smarter solutions.
And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology, and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, ge

📌 Customer Service Representative (Barcelona)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Barcelona