The Ritz-Carlton is seeking a hospitality professional to support guest services at our property in Cataluña.
You will assist with expediting problem payments, ensure smooth check-ins, and maintain accurate guest accounts while upholding the Ritz-Carlton Gold Standards.
You will collaborate with various departments to anticipate guest needs, maintain high service quality, and adhere to company policies.
A strong emphasis on professional appearance and guest satisfaction is essential.
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📌 Guest Experience Lead – Front Desk (Barcelona)
🏢 The Ritz-Carlton
📍 Barcelona
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