German speaking Customer Service Representative

A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes.
About the job German speaking Customer Service Representative

Employment Type: Full-time

What You'll Do

- Communicate with customers via phone, email, chat, and social media
- Personalize every interaction with empathy and active listening
- Guide customers to the right solutions and ensure satisfaction
- Escalate feedback to improve internal processes
- Focus on KPIs like customer satisfaction, quality, and productivity
- Help retain customers through outstanding service

Who You Are

- professionally fluent in German(C1 level)
- Previous experience in hospitality or customer-facing roles is a plus
- Excellent communication and interpersonal skills
- Tech-savvy and familiar with Google Suite, MS Office, and CRM tools
- Team-oriented, xqysrnh versátil, and proactive
- Able to work independently and adapt to a fast-paced environment
- Customer-first mindset with a positive attitude

What You'll Get

- Competitive base salary based on experience and skills

📌 German speaking customer service representative (Valencia)
🏢 Careerxtra
📍 Valencia