Experience The Power Of a Game-changing Career
Are you looking for what's next?
We're a general technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a
Field Service Engineer
in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.
Role
What you will do in this role
Deliver on-site service via work orders: install, commission, maintain, and repair customer equipment
Provide remote technical support and manage complex escalations, including L1 analysis and advanced troubleshooting
Handle multiple escalations in parallel, meeting SLA targets and minimizing upward escalation
Document service activities, produce technical reports, and train customers on operation and basic maintenance
Ensure compliance with safety and quality standards
Communicate service delivery in English (additional languages a plus)
Demonstrate flexibility to travel and work at customer sites
Concentrix Is a Great Match If You Have
A native or proficient level in English and f you speak Spanish it would be a plus
Ability to read and interpret electrical diagrams; solid knowledge of electrical and electronic systems
Strong hands-on technical skills with high attention to detail and an engineering mindset
Ability to analyze complex machine behavior, understand subsystem interactions, and develop advanced troubleshooting solutions
Experience supporting installations, site preparation, and complex systems (mechanical, electrical, water)




Proven background in field service, maintenance, or technical support within electromechanical or industrial environments
Strong troubleshooting, problem-solving, and remote diagnostics skills, with high productivity and low re-escalation rates
Solid business and operational awareness, including KPI understanding, responsible parts usage, and work order optimization
Ability to propose process improvements, workflow enhancements, and efficiency gains
Strong customer-facing and communication skills, able to manage critical situations through full resolution
Collaborative, growth-oriented team player who actively contributes to technical forums and meetings
What's In It For You
Full time 39 hours/week permanent contract: Monday to Thursday *h, Friday *h or Monday to Thursday 17h-2:00, Friday 17:00-1:00
Salary package: base salary of 20,000 euros gross/year + up to 4,000 euros gross/year in bonus
Great location in Barcelona
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs and specialized courses
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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