German speaking Customer Service Representative
About the job German speaking Customer Service Representative
Employment Type:
Full-time
What You'll Do
Communicate with customers via phone, email, chat, and social media
Personalize every interaction with empathy and active listening
Guide customers to the right solutions and ensure satisfaction
Escalate feedback to improve internal processes
Focus on KPIs like customer satisfaction, quality, and productivity
Help retain customers through outstanding service
Who You Are
professionally fluent in
German
(C1 level)
Previous experience in hospitality or customer-facing roles is a plus
Excellent communication and interpersonal skills
Tech-savvy and familiar with Google Suite, MS Office, and CRM tools
Team-oriented, versátil, and proactive
Able to work independently and adapt to a fast-paced environment
Customer-first mindset with a positive attitude
What You'll Get
Competitive base salary based on experience and skills
#J-*-Ljbffr

📌 German Speaking Customer Service Representative (Valencia)
🏢 Careerxtra
📍 Valencia