HARTING Technology Group seeks a Senior leader to drive general customer service excellence and end-to-end Quote-to-Cash improvements.
You will co-own CRM/DCC governance and define requirements, workflows, and configurations to harmonize processes across regions.
Experience leading distributed teams, implementing SAP and Microsoft Dynamics, and delivering KPIs such as CSAT and cost-to-serve is essential.
This role demands strong change leadership and collaboration across markets.
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📌 Global Customer Service Excellence Leader (Málaga)
🏢 HARTING Technology Group
📍 Málaga
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