Helpdesk Senior Associate
- FrenchSea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.
If you want to be part of an inclusive, adaptable, and forward-thinking organization,We are currently seeking a Helpdesk Senior Associate-French to join our team in Guadalajara, Jalisco, Mexico.
NTT DATA, Inc. currently seeks a Help Desk Senior Associate
- Full TimeLocation: RemoteRequirementsAvailability to work 45 hours per weekAdvanced English or Spanish & Require French LanguageLooking to work in IT Environment6 months of experience in Customer ServiceWe OfferCompetitive salaryGrocery Tickets12% of base salary30 days of christmas bonus12 days of vacations50% Vacation bonus5 personal days per year




- Medical insurance (You and your family)
- Life insuranceDental InsuranceDiscounts with selected OpticsOpportunity to grow in the companyActivitiesGeneral L1 support for hardware and MS Office packagesAdvance technical support for in-house applications and developmentsAnswer technical support xqysrnh calls providing and escalating to other support groupsProvide support based on email generated requests or reportsDocument troubleshooting steps and detailed description of the customer incidents and requestsApplies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures#LI-LATAMHelpdesk Senior Associate
- French

📌 Helpdesk Senior Associate (Cuenca)
🏢 NTT America
📍 Cuenca