25 oct
|
Moventia
|
Madrid
Description:At Grand Hyatt Barcelona, one of the city's newest and most prestigious luxury landmarks, we are looking for a passionate, organized, and service‑driven Events Planner to join our Events team .As an Events Planner, you will play a key role in bringing unforgettable meetings, conferences, and social events to life. You will be the main point of contact for clients once an event is confirmed, ensuring every detail is flawlessly planned and executed in line with Hyatt's high standards of excellence.About the RoleThis is an operational full‑time position (40 hours per week) offered on a permanent contract, with a schedule aligned to business and event needs, including occasional evenings or weekends depending on event operations.You will work closely with Sales, Banquets, Culinary, Front Office, and other hotel departments to ensure seamless event delivery and outstanding client satisfaction.Key ResponsibilitiesAct as the main point of contact for clients from event confirmation through post‑event follow‑upPlan and coordinate meetings, conferences, social events, and group functions held at the hotelManage event details including function space allocation and setup, audio‑visual and technical requirements, catering menus and beverage arrangements, timelines, agendas, and special requestsPreparing and maintaining accurate event documentation: event orders and function sheets, timelines, and internal communicationsConduct pre‑event meetings and site inspections with clients and internal teamsCoordinate with Banquets, Culinary, AV, Front Office, Housekeeping,
and other operational departments to ensure flawless executionMonitor events on‑site when required, proactively resolving issues and ensuring guest satisfactionEnsure all events comply with hotel policies, safety standards, and brand guidelinesManaging last‑minute changes with professionalism and a solutions‑oriented mindsetSupport revenue optimization through upselling of services and event enhancements when appropriateMaintain strong relationships with clients to encourage repeat business and positive feedbackComplete post‑event follow‑up, including billing accuracy and client feedbackQualificationsPrevious experience in event planning, meetings & events, or hotel operations is requiredExperience in luxury hospitality or a similar high‑service environment is highly preferredStrong organizational and time‑management skills, with excellent attention to detailExceptional communication and interpersonal skills, with a client‑focused mindsetAbility to manage multiple events simultaneously in a fast‑paced environmentStrong problem‑solving skills and ability to remain calm under pressureFluency in Spanish and English is required; additional languages are a strong plusProficiency with event management systems and Microsoft Office toolsFlexibility to adapt to operational needs,
including occasional evenings or weekendsProfessional appearance and demeanor, consistently reflecting the Hyatt brandCare Connects Us - Do Our Values Speak to You?At Hyatt, we care for people so they can be their best. Our values - Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing - guide everything we do and shape how we work with our guests and each other.When you join Hyatt, you become part of a integral family that celebrates diversity and encourages you to bring your authentic self to work every day.What You'll Love About UsSpecial Hyatt hotel rates for you, your family, and friends from day oneDiscounts at hotel restaurants and barsEmployee restaurant with nutritious and varied daily menusFree access to a wellbeing and mental health support platformContinuous training, professional development, and real career growth opportunities across Hyatt hotels worldwideBe Part of Something GRANDWith more than 1,150 hotels in over 70 countries, Hyatt is globally recognized as a Great Place to Work. Our team is a vibrant mosaic of cultures, backgrounds, and experiences - and your unique contribution will be valued.Primary LocationES-BarcelonaEquity StatementHyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.#J-18808-Ljbffr
📌 Global Mobility Project Planner (Madrid)
🏢 Moventia
📍 Madrid