"Working with Domes is like being part of a family, it's like coming home."
Are you ready to become member of one of the fastest paced hospitality Group? Do you want to be part of a multi-award Hospitality team?
At the Domes Resorts, as we expand with new Resort openings on an almost annual basis, our main goal is to create a unique environment for both our guests and our people.
By joining the Domes corporate & regional teams, you instantly play a vital role in our development, by assuming a position that will set you apart from the competition and allow you to develop meaningful relationships and grow personally and professionally, in a safe, strong, and sustainable environment.
Team Spirit, Positive thinking & Integrity are a few of our team's characteristics and we look forward to adding someone new to it.
We are looking for a proactive, service-oriented
IT Technician
to join our IT team. The successful candidate will be responsible for providing technical support to internal users, ensuring the proper functioning of the company's systems, equipment, and technological tools. The idóneo candidate will have experience in technical support, incident resolution, and basic administration of Microsoft environments.
Some of the responsibilities you will be entrusted with:
Provide first-level technical support to end users, diagnosing and resolving hardware, software, and network issues
Manage, log, and track IT support tickets, ensuring timely resolution
Install, configure, and maintain corporate IT equipment, systems, and applications
Administer and support the Microsoft 365 (O365) environment
Manage user identities, access permissions, and endpoint devices
Monitor endpoint compliance through Intune/MDM dashboards
Perform routine infrastructure maintenance and ensure timely security patching across managed devices
Monitor patch compliance and support the implementation of IT security policies




Maintain accurate IT documentation and contribute to continuous process improvement
Collaborate with other departments to ensure system reliability and uninterrupted business operations
Requirements
Qualifications & Experience:
1-3 years of experience in IT support, help desk, IT administration, or a similar position
Degree or diploma in Information Technology, Computer Science, or a related field
Experience supporting and maintaining Microsoft 365 environments
Familiarity with device configuration, endpoint compliance, software updates, and security patching
Knowledge of IT ticketing systems and technical documentation practices
Relevant certifications, such as CompTIA A+ or Microsoft certifications, will be considered an advantage
Technical Skills & Competencies:
Good knowledge of Windows operating systems, Microsoft 365, and standard business applications
Ability to troubleshoot and resolve hardware, software, and network-related issues
Basic understanding of networking principles, including DNS, DHCP, VPNs, and firewalls
Familiarity with endpoint management tools, such as Microsoft Intune and MDM solutions
Understanding of user account management, access permissions, and IT security best practices
Strong analytical thinking and problem-solving abilities
Excellent communication skills and a customer-focused approach to technical support
Effective organizational skills, attention to detail, and the ability to prioritize tasks
Ability to work collaboratively with colleagues across different departments
Benefits
What you will offer:
Competitive remuneration package
Various and diverse opportunities within the Group
Feeling safe and secure within a fast-paced organization
Space for Personal Growth and Development of your skills
Domes Resorts
is an equal opportunity Employer. All applications will be treated in strict confidentiality.
Only short-listed candidates will be contacted.
#J-*-Ljbffr

📌 It Administrator (Santa Cruz de Tenerife)
🏢 Domes Resorts
📍 Santa Cruz de Tenerife