Job Description
Summary Senior Change Management Specialist responsible for driving change and adoption for enterprise technology initiatives. The role owns end-to-end change and adoption strategies, ensuring smooth transitions, strong stakeholder engagement, and sustained user adoption across complex global programs. Success is measured not only by delivery of the change plan but by achieving meaningful business adoption and user outcomes.

Job Description
Major Accountabilities Build and maintain strong relationships with senior stakeholders, sponsors, and cross-functional partners to drive successful change adoption. Develop and execute stakeholder engagement strategies, including stakeholder mapping, influence assessments, and readiness planning. Lead and apply change management methodologies (e.g., Prosci, ADKAR) to support business, technology, and AI-driven transformation initiatives. Define, monitor, and report adoption KPIs, leveraging data, user feedback, and sentiment analysis to optimise change outcomes. Design and deliver integrated adoption programs that combine communications, training, engagement, and reinforcement activities. Anticipate resistance and adoption risks, implementing proactive mitigation and enablement strategies to improve business readiness. Establish sustainable change management practices by developing playbooks, standards, and knowledge-sharing initiatives that strengthen organisational capability. Minimum Requirements 7+ years of experience in change management, transformation, organisational adoption, or related roles within complex global organisations. Strong expertise in applying change management frameworks such as Prosci, including stakeholder management and impact assessment methodologies.



Proven track record of leading change initiatives for digital, technology, or AI-enabled transformations and product launches. Excellent facilitation and presentation skills with experience leading executive-level workshops and large-scale engagement sessions. Strong analytical capabilities, including experience interpreting adoption metrics, user insights, and performance data to drive decision-making. Excellent verbal and written communication skills in English, with the ability to tailor messaging for diverse audiences. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. Read our brochure to learn more about our integral total rewards offering: Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave. Skills Desired Business Value Creation, Change Management, Consulting, Decision Making, Digital Capabilities, Influencing Skills, Information Technology (IT) Infrastructure, Information Technology Management, IT Governance, Stakeholder Engagement, System Integration, Technology Use In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov.

📌 Change Management (España)
🏢 ES06 (FCRS = ES006) Novartis Farmacéutica
📍 España