For German Job Ads: Gender Decoder (tum.
For English Job Ads: Drive project coordination across Customer Success and enable CSMs to work effectively through the right tools, workflows, and processes, while taking end-to-end ownership of select projects related to Customer Success, from planning through execution. Coordinate and supervise projects across Customer Success Track project deadlines and deliverables; support workload, timeline and roadmap planning across projects Identify, evaluate and drive the adoption of AI-powered solutions within Customer Success Ensure Customer Success Managers are equipped to work effectively with existing tools and workflows, supporting adoption across the team Significant experience in project coordination/management, ideally in a B2B, SaaS or Customer Success environment ~3+ years working closely with Customer Success or customer-facing teams ~ Proven track record of independently leading and delivering complex, cross-functional projects ~ Strong project management skills to run multiple initiatives in parallel,
manage times proactively and keep multiple stakeholders aligned ~ Hands-on experience with Customer Success platforms, ideally Planhat; Salesforce, Lightdash and Gong are a strong plus ~ Fluent in English with German language proficiency a plus Lucanet is the CFO solution platform for modern finance and tax teams, automating processes from consolidation and financial planning to tax compliance, ESG reporting, and cash management. We're PE-backed and growing across general markets. Behind the platform is a global team of 900+ people who care about doing the work well. We challenge each other to move fast without cutting corners and build solutions that change how finance and tax leaders operate. Data protection Your personal data will be processed in accordance with GDPR requirements. Find out how we keep your data safe: Lucanet data protection policy .
📌 Senior Customer Success Project (España)
🏢 Lucanet Group
📍 España
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