Our partner is looking for a Technical Support Specialist (SaaS | SQL) based in Spain. We are looking for an experienced Technical Support Specialist to troubleshoot complex issues across databases, applications, and infrastructure in a live SaaS environment. In this remote role, you will support enterprise clients operating business-critical systems where reliability, performance, and data accuracy are essential. You will use your SQL expertise to investigate production issues, identify root causes, and help maintain stable, high-performing services. You will gain hands-on exposure to Microsoft technologies, including Azure, SQL Server, . NET, and Angular. This opportunity is adecuado for a proactive problem-solver who wants to deepen their technical expertise and grow toward senior support, DevOps, or engineering-focused roles. Investigate and resolve technical problems across database, application, and infrastructure layers in a live SaaS environment.
- Use SQL for diagnostics: Write and execute SQL queries to investigate system behavior, identify data inconsistencies, troubleshoot incidents, and support root-cause analysis.
- Maintain system performance: Identify performance bottlenecks, monitor production environments, and take proactive steps to prevent issues from escalating.
- Use monitoring, logging,



and diagnostic tools to identify potential problems and support the stability and reliability of business-critical systems.
- Support systems involving Microsoft Azure, SQL Server, . NET, Angular, remote servers, and third-party integrations.
- Help troubleshoot systems involving single sign-on (SSO), payment platforms, reporting tools such as Power BI, and related technologies.

Requirements:
- Professional technical support

experience:
At least 3 years of experience in technical support within a SaaS or software environment is essential.
- Strong SQL

skills:
Proven ability to write SQL queries, investigate production data, troubleshoot database issues, and work confidently with live systems.
- Production application support: Experience supporting web-based applications in production environments, ideally where availability and reliability are critical.
- Ability to investigate technical issues across databases, applications, and networks, using a structured approach to identify root causes.
- Remote server

experience:
Strong English communication skills and the ability to explain complex technical issues clearly to clients and internal teams.
- French and/or Spanish language skills.

📌 Technical Support Analyst SQL (España)
🏢 Jobgether
📍 España