Set in a working olive grove, Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar.
The Membership Manager supports the Head of Membership and the site in delivering across member acquisition and retention, as well as all aspects of member management. This includes new member introductions, behaviour monitoring and handling, retention monitoring, and Committee activity. Ensure accurate recording of attendance on Salesforce and coordinate follow‑up for members who missed group sessions.
Monitor and record member behaviour, keeping detailed logs on Salesforce for future reference and updating on action that has been taken.
Support in ensuring all members adhere to the House rules, maintaining the standards and values of the community.
Support and execute retention initiatives in collaboration with the Head of Membership, Operations, and Member Relations team.
Supporting the Head of Membership in meeting and engaging with members to resolve potential problems.
Plan and draft the monthly member outreach email – gathering information from Operations and Events teams at the House and working in collaboration with the Global Marketing team to ensure members are always up‑to‑date on key information and moments to help them make the most of their membership.
Facilitate ad hoc communications on an as‑needed basis with support from the Global Marketing team. Drive awareness of operational updates and key events and offers by briefing in local push notifications, to be deployed by the General Marketing team.
Membership Applications & Committee Support




Ensure Committee members are submitting applicants in advance of Committee meetings by following up consistently with one‑on‑one meetings and engaging through appropriate channels (e‑mail, committee chat groups, etc.).
Attend Membership Committee meetings, taking detailed notes and providing administrative support for the Head of Membership.
Support the Committee by scheduling regular meetings outside of Committee events with the Head of Membership and yourself.
Maintain accurate and up‑to‑date member records on Salesforce and other systems, ensuring that all member behaviour and feedback is logged.
Assist the Head of Membership with the preparation of reports and presentations on membership performance, behaviour, and retention statistics.
Monitor key metrics related to member satisfaction, attendance at events, and retention, ensuring the Head of Membership has the necessary data to make informed decisions.
Provide administrative and operational support to the Head of Membership, with a focus on facilitating effective outreach and member engagement.
Support the Head of Membership with outreach initiatives and events related to membership growth.
Strong organisational and administrative skills, with experience in managing calendars and member records in Salesforce.
Experience with CRM systems, particularly Salesforce, is highly desirable.
A strong network and understanding of the creative industries is important, enabling engagement with members and potential new applicants in relevant communities.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
~ Team Meal whilst on Shift Prepared by our Chefs
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📌 Senior Subscriptions Manager (Islas Baleares)
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📍 Islas Baleares