Hiab is the pioneer in smart and sustainable on road load handling solutions.
We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow.
Say Hi! to your next challenge — explore the opportunity and apply below!
Your mission Join our Product Support Team where you will work close to the customer, acting as a crucial bridge between our production lines and the end-user.
We are looking for someone who truly knows the technicalities of cranes.
You will be surrounded by a highly experienced, collaborative team - who are ready to support your success in a great working environment.
As a Technical Support Specialist, you will provide expert first and second-line technical support for our crane business lines.
You will be the go-to person ensuring fast, effective, and transparent resolutions for customer cases.
By routing important inquiries, conducting root cause analyses, and acting as a subject matter expert in development projects, you will ensure our customers receive top-tier technical assistance while driving continuous product improvement.
Key responsibilities Receive, track, and resolve technical claims, tickets, and inquiries regarding loader heavy and superheavy cranes, parts, and accessories Provide on-site field support, perform technical audits, and conduct field investigations within your area of expertise Establish detailed problem reports, facilitate cross-functional root cause analyses, and manage the Product Life Cycle (PLC)



support process Act as the communication bridge by ensuring efficient feedback loops between customers, R proficiency in Spanish or Italian is a strong advantage Customer-focused, highly communicative team player willing to travel up to ***** days per year.
What we offer As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being.
We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.
Our benefits include 25 Days Paid Leave: 22 vacation days + 3 personal days Hybrid Work Flexibility: 1 day per week remote work 15 Salary Payments: Total annual compensation paid across 15 installments Guaranteed Pay Increases: Regular statutory raises per the Collective Labor Agreement Free Commuter Service: Company bus transportation provided Balanced Work Schedule: 218 working days per year Ready to apply?
Click on the apply button below to send in your application in English.
Applications will be reviewed on a rolling basis.
We Are Hiab Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners.
As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.

📌 Technical Support Specialist (Zaragoza)
🏢 Hiab
📍 Zaragoza