Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage.
The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
About The Role As a founding Strategic Account Executive for Iberia, you will own 8-12 of the largest strategic accounts across Spain and/or Portugal — IBEX35-caliber banking, telco, insurance, utilities, and travel enterprises.
You'll run complex, multi-level sales cycles from 6 to 18 months, build both the business case and the technical win alongside your Solutions Consultant, and drive long-term land-and-expand strategy while continuing to bring in new logos.
As part of the founding Iberia team, you'll work alongside a 10-person Madrid-based org (SDR, SC, and Customer Success) and help shape the region's go-to-market strategy from the ground up.
Responsibilities Manage a portfolio of 8-12 top strategic accounts in Spain and/or Portugal Generate your own pipeline — Cresta drives strong inbound, but Strategic AEs are expected to self-source roughly 50% of pipeline Orchestrate complex, multi-level sales cycles (6-18 months) across buying committees, procurement, legal, and security Build the business case and the technical win in partnership with your Solutions Consultant and extended team Drive land-and-expand strategy with a long-term vision for each account, while continuing to prioritize new-logo acquisition Partner closely with Product, Marketing, Customer Success,



and Engineering to deliver an exceptional customer experience Qualifications We Value 8+ years of enterprise Saa S sales experience, including at least 4 years as a quota-carrying individual contributor selling into large Spanish enterprises (IBEX35 or equivalent: banking, telco, insurance, utilities, travel) Verified track record closing deals of €500 K+ ARR / €1 M+ TCV, including at least one deal exceeding €1 M TCV at an IBEX35-caliber account New-logo hunting as your primary motion — majority of attainment historically from net-new logos rather than installed-base expansion Experience navigating complex 6-18 month cycles, including RFPs, buying committees, and procurement/legal/security review in regulated industries Existing C-level/VP network within Spanish enterprise accounts Nice-to-Have CX / contact center / conversational AI domain exposure (CCaa S, WEM, analytics, virtual agents) Experience opening a market or territory from zero for a hyper-growth vendor Experience co-selling with SIs and channel partners (e.Accenture, Telefónica Tech, Sabio-type ecosystem) Familiarity with Ley SAC and Spanish regulatory drivers in customer service MEDDPICC (or equivalent) formally trained Language & Travel Native or negotiation-grade Spanish, fluent English; Portuguese is a strong plus Madrid-based, with travel across the Iberian Peninsula expected Perks & Benefits We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family Adaptable PTO to take the time you need, when you need it Paid parental leave for all new parents welcoming a new child Remote work setup budget to help you create a productive home office Monthly wellness and communication stipend to keep you connected and balanced Compensation at Cresta Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people.

📌 Account Executive Iberia (spanish speaker) (Valladolid)
🏢 Cresta
📍 Valladolid