Job Category Customer Success About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. And innovation isn't a buzzword
- it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Own solution architecture for a project or workstream, typically single-cloud or dual-cloud (e.g. Sales Cloud, Service Cloud, Agentforce), escalating multi-cloud or enterprise-wide decisions to a Senior Technical Architect Contribute to technical strategy and design standards, following architecture governance set by senior architects Design integration patterns using REST/SOAP APIs and, with guidance, event-driven approaches (Platform Events) and middleware (MuleSoft, Dell Boomi) Write and review code in Apex and LWC, with working familiarity in at least one general-purpose language ( Python or JavaScript/Node.js ) for scripting or lightweight tooling Design data models and transformations: SQL/SOQL, JSON/XML Contribute to conversations about the broader technology stack (ERP, CRM, cloud platforms) when Salesforce needs to integrate with it, partnering with senior architects on the harder calls Be a reliable technical point of contact for customer IT teams and project stakeholders, translating requirements into solution design Produce core architecture artefacts: solution design documents, data models,



integration diagrams Pursue certifications and continuous learning aligned with the team’s practice areas (Agentforce, Data Cloud, AI) 5+ years of hands-on Salesforce implementation experience, including some time contributing to architecture or technical design, in a consulting or professional services environment ~ Solid coding background: Apex, LWC, REST/SOAP integrations
- not just declarative configuration ~ Working familiarity with at least one general-purpose programming language ( Python , JavaScript/TypeScript , or equivalent) ~ Experience delivering Salesforce projects from discovery through go-live, ideally on at least one multi-cloud program as a contributor ~ Comfortable discussing integration and data architecture beyond the CRM layer, with support from senior architects on the hardest calls ~ Good communicator, able to work directly with customer IT stakeholders and project teams ~ Copilot/Agentforce-style coding assistants, ChatGPT/Claude for drafting, research or problem-solving) ~ Fluent in Spanish and English (Portuguese is a plus for our Iberia coverage) ~ Salesforce Platform Developer I certified,



and working towards an Application Architect or System Architect certification; at least one Cloud Consultant certification is a plus Actively pursuing Salesforce Application Architect or System Architect certification Exposure to Agentforce, Data Cloud, or Field Service Lightning Background in software engineering, computer science, or a related technical discipline Familiarity with CI/CD pipelines and version control (Git) applied to Salesforce programs Some exposure to enterprise integration patterns and iPaaS platforms (MuleSoft, Dell Boomi) Familiarity with Veeva Systems (CRM or Vault) in Life Sciences contexts Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. #

📌 TECHNICAL ARCHITECT (Madrid)
🏢 Salesforce
📍 Madrid