25 oct
|
Revolut
|
Madrid
About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. Our Technology team builds the systems and experiences that keep Revolut moving. We’re looking for an IT Support Engineer to provide hands‑on technical support to employees and ensure smooth operation of workplace technologies. This is an on‑site role based in our Mexico City office. Solving IT support requests submitted by employees Resolving emergency and unplanned IT incidents, including urgent hardware issues Supporting new joiners with laptop provisioning, initial IT setup, and troubleshooting Managing Revolut‑owned technology, both office‑based and remote hardware Identifying opportunities to improve IT processes or tools Supporting the implementation of new technologies or workflows 2+ years of experience with IT systems, networks, and enterprise tools,
like macOS, Chrome OS, Jira/Atlassian, and Google Workspace ~ A proven ability to manage vendors and outsourced services ~ Knowledge of best practices in IT administration and system security ~ Great organisational and time management skills to handle multiple support tasks efficiently ~ Proven analytical and problem‑solving abilities in IT support environments ~ Effective interpersonal and communication skills to support team members across the business ~ Fluency in English ~ Nice to have Experience in tech, financial services, or e-commerce companies Building a general financial super app isn’t enough. We’re not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers.
📌 Technology Services Specialist (Madrid)
🏢 Revolut
📍 Madrid